At MindInk, we are committed to delivering your orders promptly and efficiently. Please read the following shipping and delivery guidelines to understand how we process and ship your orders.
1. Shipping Locations
- We currently deliver across India.
- For international orders, please contact us at mindink.in@gmail.com for assistance.
2. Processing Time
- Digital Products:
- Digital products (e.g., eBooks, notes, or helpbooks) will be available for download immediately after successful payment.
- Physical Products:
- Orders are processed within 2–3 business days after confirmation of payment.
3. Shipping Time
- Standard delivery typically takes 5–7 business days from the date of dispatch, depending on your location.
- Delivery times may vary for remote or rural areas.
4. Shipping Charges
- Shipping charges will be calculated at checkout and depend on the weight of the product and the delivery location.
- Free shipping may be available for orders above a certain amount, as specified during promotional offers.
5. Tracking Your Order
- Once your order is dispatched, you will receive an email or SMS with a tracking number and a link to track your shipment.
- For assistance with tracking, contact us at mindink.in@gmail.com.
6. Delivery Issues
- If you do not receive your order within the estimated delivery time, please contact us.
- If a package is lost or damaged during transit, we will investigate the issue with the courier partner and offer a suitable resolution, including a replacement or refund.
7. Incorrect Address
- Please ensure your shipping address is accurate and complete.
- Orders returned due to an incorrect address may incur additional shipping charges for redelivery.
8. Delivery Exceptions
- We are not responsible for delays caused by natural disasters, public holidays, or unforeseen courier disruptions.
- In such cases, we will work with our courier partners to minimize delays.
9. Contact Us
For any queries related to shipping and delivery, please reach out to us at:
- Email: mindink.in@gmail.com
- Telegram: https://t.me/MindInk_in
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